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What is the function of the Complaints Committee?

  1. Considers formal complaints brought forward

  2. Decides on pharmacy awards

  3. Manages quality assurance

  4. Handles finance and risk

The correct answer is: Considers formal complaints brought forward

The Complaints Committee is responsible for considering and reviewing formal complaints brought forward by individuals or groups. Options B, C, and D are incorrect as they describe functions that fall under the responsibilities of other committees. The Pharmacy and Chemistry Awards Committee is responsible for deciding on pharmacy awards, the Quality Assurance Committee is responsible for managing quality assurance, and the Finance and Risk Committee is responsible for handling finance and risk matters. Therefore, option A is the correct answer as it clearly describes the function of the Complaints Committee.