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What must be done in the event of a breach involving patient records at a pharmacy?

  1. Recover or ensure destruction of the information

  2. Offer discounts to affected patients

  3. Ignore the breach if the records are old

  4. Only notify the pharmacy manager

The correct answer is: Recover or ensure destruction of the information

In the event of a breach involving patient records at a pharmacy, the most important action to take is to recover or ensure destruction of the information as stated in option A. This includes tracing the source of the breach and taking appropriate measures to safeguard the security and privacy of the affected patient records. Option B is incorrect because offering discounts does not address the breach or protect patient information. Option C is incorrect as all breaches, regardless of the age of the records, must be addressed. Option D is incorrect because the breach must be reported to appropriate parties such as the pharmacy manager, patients, and any applicable regulatory bodies.