Manitoba Pharmacy Jurisprudence Practice Exam

Which of the following best describes the College's role in complaints and discipline?

1. To ignore minor complaints

2. To ensure and promote safe pharmacy practice through addressing complaints and enforcing discipline

3. To focus solely on pharmacy profits

4. To delegate complaints to another organization

The correct answer is: To ensure and promote safe pharmacy practice through addressing complaints and enforcing discipline

The College's role in complaints and discipline is to ensure and promote safe pharmacy practice through addressing complaints and enforcing discipline. Choice A, ignoring minor complaints, is incorrect because it is required to address all complaints or concerns, no matter how minor they may seem. Choice C, focusing solely on pharmacy profits, is incorrect because the primary focus of the College is on patient safety and ensuring compliance with regulations and standards, not on pharmacy profits. Choice D, delegating complaints to another organization, is incorrect because the College is responsible for handling complaints and enforcing disciplinary action within the pharmacy profession.